Frequently Asked Questions
Prices are reflected in SGD.
- Physical Prints are only available for shipping to Singapore.
- Digital prints are available internationally and are downloadable upon purchase.
- Shipping fees are a standard SGD$2.50
- Photo paper/Poster prints will be delivered flat packed or in postal tubes.
- Canvas prints will be packed in bubble wrap, plastic PE sheet or cardboard during delivery.
- Prints will be delivered between 5-7 working days.
- Contact us at Voyagerprintsco@outlook.com if your prints have yet to arrive.
Photo Paper Print Materials
- Premium Semi-gloss Photo Paper 270gsm
- Paper weight: 270gsm
- Premium photo paper
- Professional grade
- Smooth, semi-gloss finish
- M170 Artist Matte Fine Art Photo Paper
- Paper weight: 170gsm
- Minimizes glare
- Water resistant (not waterproof)
- UV resistant under room display
- Archival Museum-grade Fine Art Paper 300gsm
- Paper weight: 300gsm
- Acid-free and archival art paper
- Non-textured smooth paper
- Museum-grade quality
Canvas Print Materials
- Artiste Cotton Canvas
- 100% cotton
- Canvas weight: 380gsm
- Thickness: 0.205mm
- Matte Finish
- Water resistant (not waterproof)
- Stretcher bar: 25mm Wood
- Stainless steel string or metal hooks are attached to the back of the print
- Premium Artiste Satin Canvas
- 100% cotton
- Canvas weight: 370gsm
- Thickness: 0.3048mm
- Museum-quality canvas
- Scratch- and crack-resistant
- Water resistant (not waterproof)
- UV resistant under room display
- Stretcher Bar: 22mm Pine Wood
- Colour longevity: 30-50 years (subject to display environment
- Strap hangers (D-rings) are attached to the back for hanging.
- Frames are not included for Photo Paper/Poster Prints.
- Mounting options are available for Photo Paper Prints printed on Premium Semi-gloss Photo Paper 270gsm (Lumi Tiles, Ice Mount, Diamond Mount)
- Canvas Prints are stretched onto 22mm Pine Wood.
- Specialised framing is available for Artiste Cotton Canvas prints
Mounting options are available only for prints on Premium Semi-gloss Photo Paper 270gsm
Lumi Tiles
- Prints are mounted onto the back diamond-polished aryclic blocks.
- Lumi Tiles are able to stand on their own.
- They are not waterproof as prints are mounted onto the back of the acrylic blocks.
- Not suitable for wall-mounting. They are best for free-standing on table tops and shelves.
Ice Mount
- Prints are mounted on diamond-polished, 30-year certified 8mm thick Plexiglass.
- Plexiglass is a durable material that does not break easily.
- 4 Stainless steels knobs are placed at the corners for hanging.
- Prints with Ice Mount come ready-to-hang.
- To mount on your wall, unscrew the front knobs and drill a hole through the back knobs. Screw on the front knobs.
- Suited for wall-mounting.
- Clean with a damp cloth.
Diamond Mount
- Prints are mounted on diamond-polished, 30-year certified 8mm thick Plexiglass.
- Plexiglass is a durable material that does not break easily.
- A custom aluminium structural frame is attached to the back.
- Prints with Diamond Mount come ready-to-hang.
- 2 nails or screws on the wall will hook nicely into the holes of the aluminium frame.
- Suited for wall-mounting.
- Clean with a damp cloth.
Specialised framing options are only available for Artiste Cotton Canvas prints
- Canvas prints are mounted within a premium 40mm wooden frame.
- Gives the canvas print a floating effect.
- Available in Black (more colours arriving soon!).
- Stainless steel string or metal hooks are attached to the back of the print.
- Drop us an email at voyagerpintsco@outlook.com for customised prints.
- Our display images are in 2:3 aspect ratio.
- For images other than 2:3 aspect ratio, slight cropping of the image will be present.
- Our products are printed to order. We do not accept returns and exchanges.
- Send us an email to voyagerprintsco@outlook.com with attached images of the parcel in its original packaging. We will work with you on further steps to be taken.