Frequently Asked Questions

Prices are reflected in SGD.

  • Physical Prints are only available for shipping to Singapore.
  • Digital prints are available internationally and are downloadable upon purchase.
  • Shipping fees are a standard SGD$2.50
  • Photo paper/Poster prints will be delivered flat packed or in postal tubes.
  • Canvas prints will be packed in bubble wrap, plastic PE sheet or cardboard during delivery.

Photo Paper Print Materials

  • Premium Semi-gloss Photo Paper 270gsm
    • Paper weight: 270gsm
    • Premium photo paper
    • Professional grade
    • Smooth, semi-gloss finish
  • M170 Artist Matte Fine Art Photo Paper
    • Paper weight: 170gsm
    • Minimizes glare
    • Water resistant (not waterproof)
    • UV resistant under room display
  • Archival Museum-grade Fine Art Paper 300gsm
    • Paper weight: 300gsm
    • Acid-free and archival art paper
    • Non-textured smooth paper
    • Museum-grade quality

 

Canvas Print Materials

  • Artiste Cotton Canvas
    • 100% cotton
    • Canvas weight: 380gsm
    • Thickness: 0.205mm
    • Matte Finish
    • Water resistant (not waterproof)
    • Stretcher bar: 25mm Wood
    • Stainless steel string or metal hooks are attached to the back of the print
  • Premium Artiste Satin Canvas
    • 100% cotton
    • Canvas weight: 370gsm
    • Thickness: 0.3048mm
    • Museum-quality canvas
    • Scratch- and crack-resistant
    • Water resistant (not waterproof)
    • UV resistant under room display
    • Stretcher Bar: 22mm Pine Wood
    • Colour longevity: 30-50 years (subject to display environment
    • Strap hangers (D-rings) are attached to the back for hanging.
  • Frames are not included for Photo Paper/Poster Prints.
  • Mounting options are available for Photo Paper Prints printed on Premium Semi-gloss Photo Paper 270gsm (Lumi Tiles, Ice Mount, Diamond Mount)
  • Canvas Prints are stretched onto 22mm Pine Wood.
  • Specialised framing is available for Artiste Cotton Canvas prints

Mounting options are available only for prints on Premium Semi-gloss Photo Paper 270gsm

Lumi Tiles

  • Prints are mounted onto the back diamond-polished aryclic blocks.
  • Lumi Tiles are able to stand on their own.
  • They are not waterproof as prints are mounted onto the back of the acrylic blocks.
  • Not suitable for wall-mounting. They are best for free-standing on table tops and shelves.

Ice Mount

  • Prints are mounted on diamond-polished, 30-year certified 8mm thick Plexiglass.
  • Plexiglass is a durable material that does not break easily.
  • 4 Stainless steels knobs are placed at the corners for hanging.
  • Prints with Ice Mount come ready-to-hang.
  • To mount on your wall, unscrew the front knobs and drill a hole through the back knobs. Screw on the front knobs.
  • Suited for wall-mounting.
  • Clean with a damp cloth.

Diamond Mount

  • Prints are mounted on diamond-polished, 30-year certified 8mm thick Plexiglass.
  • Plexiglass is a durable material that does not break easily.
  • A custom aluminium structural frame is attached to the back.
  • Prints with Diamond Mount come ready-to-hang.
  • 2 nails or screws on the wall will hook nicely into the holes of the aluminium frame.
  • Suited for wall-mounting.
  • Clean with a damp cloth.

Specialised framing options are only available for Artiste Cotton Canvas prints

  • Canvas prints are mounted within a premium 40mm wooden frame.
  • Gives the canvas print a floating effect.
  • Available in Black (more colours arriving soon!).
  • Stainless steel string or metal hooks are attached to the back of the print.
  • Our display images are in 2:3 aspect ratio.
  • For images other than 2:3 aspect ratio, slight cropping of the image will be present.
  • Our products are printed to order. We do not accept returns and exchanges.
  • Send us an email to voyagerprintsco@outlook.com with attached images of the parcel in its original packaging. We will work with you on further steps to be taken.
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